QIVOS CUSTOMER LOYALTY MANAGEMENT PLATFORM
Our tailor-made multilingual QIVOS CLOUD platform is the right technology solution to cover every aspect of customer loyalty management. QIVOS CLOUD guarantees, from member registration and reward/redemption to customer engagement processes, error-free data handling, seamless operation, adaptability to complex demands and customizable actionable reporting tools for instant market feedback.
WHY CHOOSE QIVOS CLOUD?
QIVOS CLOUD is a B2C Customer Loyalty Management platform that allows marketers to identify shoppers at every possible touchpoint either in the offline or the digital world. Through data science and artificial intelligence, QIVOS CLOUD helps you build a unified customer profile and define key shopping patterns.
Our user-friendly platform is designed to help you execute personalized multi-channel campaigns within minutes. Use dynamic dashboards to leverage intelligence and make smarter decisions that will lead to great conversion rates and maximize your loyalty program’s ROI.
QIVOS CLOUD SOLUTION MODULES
Unified customer profile: Safely gather all your customer data in one single customer profile.
Loyalty management: Successfully manage customer loyalty via multiple reward & redeem rules.
Campaign management: Deliver relevant messages at the right time to convert with multi-channel, highly targeted campaigns.
Customer insights: Get deep activity and insights on each customer and monitor their impact through custom analytics and reporting.
Customer operations: Discover the data that add value to your business through data quality and validation.
MAIN AREAS OF FUNCTIONALITY
QIVOS CLOUD platform has been designed to meet all today’s cutting-edge requirements for user experience. Either the user is the end member or a business user, the platform provides state of the art functionalities.
CLOUD TECHNOLOGY: QIVOS CLOUD is provided as a cloud service, meaning that no installation is required on-premises.
ROLE-BASED: Through this functionality, you can access the platform based on the role you have on each process.
PERSONALIZATION: Each user can easily design his own environment based on personal needs and tasks.
Our scalable, flexible and secure platform can completely cover from A to Z all functionalities and procedures that are necessary for a seamless multi-partner, multi – layer loyalty scheme operation, and maintenance.
QIVOS CLOUD is a process – driven platform following the four basic processes of a loyalty program:
QIVOS CLOUD customer loyalty management platform is used and trusted by industry leaders and some of the world’s most beloved brands.