Solutions

QIVOS CLOUD

Our tailor-made multilingual QIVOS CLOUD platform is the right technology solution to cover every aspect of customer loyalty management. QIVOS CLOUD guarantees, from member registration and reward / redemption to customer engagement processes, error free data handling, seamless operation, adaptability to complex demands and customizable actionable reporting tools for instant market feedback.

Our scalable, flexible and secure platform can completely cover from A to Z all functionalities and procedures that are necessary for a seamless multi-partner, multi – layer loyalty scheme operation and maintenance. QIVOS CLOUD is process driven following the four basic processes of a loyalty scheme:

Business intelligence component is also embedded as part of the platform. Analytics tools are integrated to our platform via our proprietary integration framework software. Moreover, QIVOS CLOUD is designed to integrate into your existing systems and can be fully migrated, so you can be assured of a seamless experience for you and your customers.

QIVOS CLOUD Overview

 

System Set Requirements and connectivity

  • QIVOS CLOUD is provided as a cloud service, meaning that no installation is required on-premises;
  • Our integration framework software which is embedded in QIVOS CLOUD is able to build the bridge between QIVOS CLOUD platforms with a plethora of other IT systems such as ERP’s, POS Software’s, partners Loyalty Modules and so on.

Database management

CRM data such as customer profiles, transactions, reward / redeem history, vouchers received, issues and customer engagement actions are being securely stored.

Used by: