Omnichannel Operations
Omnichannel Operations
Transform the customer relationship and maximize productivity
Our dedicated multilingual operations team can fully support your program regionally or globally. Highly trained operations experts deliver service performance for your customers and your internal teams, assuring customer satisfaction.
Create customer service excellence
Customer service excellence is now possible with our full customer level support. Whichever touchpoint or communication channel your customers choose, our highly trained operations team effectively handles and quickly resolves all tickets, either technical or not.
Build multichannel campaigns that convert
Our team successfully manages and executes multiple email, SMS and VIBER campaigns through QIVOS CLOUD. Armed with knowledge and proven experience, we help you deliver consistent omnichannel experiences to your customers through personalized campaigns across all channels.
Ensure data quality & validation
All data are safely managed by our operations team. Data quality and validation is a demanding process, fully managed by our expert team.
