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Building loyalty in the age of e-commerce

May 17, 2017

Building loyalty in the age of e-commerce

QIVOS' e-commerce services

The article published in Marketing Week magazine focuses on the importance of building loyalty in the unified commerce.

The key points presented in the article are:

  • Loyalty is an ongoing process that requires continuous evolvement
  • There is a need for a solid loyalty strategy
  • Emerging technologies enable brands to deliver unique digital experiences to customers
  • A customer-centric approach leads to happy customers
  • Identifying customers is the key to maximizing Customer Lifetime Value (CLV)
  • QIVOS has entered the e-commerce field with a brand new Digital Business Unit and two strategic partnerships with the experts of the field.

Read the full article below

 

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