Solutions

CUSTOMER OPERATIONS

Our dedicated multilingual operations team can fully support your program regionally or globally. Highly trained operations experts deliver service performance for your customers and your internal teams, assuring customer satisfaction. QIVOS operations team has been managing large loyalty programs from various business industries as retail, fashion, cosmetics and more.

FULL CUSTOMER LEVEL SUPPORT

Customer service excellence is now possible with our full customer level support.
Our highly trained operations team effectively handles and quickly resolves all tickets.

MONTHLY MONITORING

QIVOS operations team monitors the program’s progress and functionality. Our operations experts provide you with monthly reports of the programs’ performance and make recommendations for next steps and actions.

DATA ENTRY & DATA QUALITY CHECK

All data are safely managed through our operations team. Data quality and validation
is a demanding process, fully managed by our expert team.

EMAIL & SMS CAMPAIGNS

Our team successfully manages and executes multiple email and SMS campaigns through our customer loyalty management platform.

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