Our Company

We help brands build experiences that customers love and repeat.

We are a marketing technology agency that delivers successful end-to-end customer loyalty management through unified commerce. Based on our expertise in customer experience strategies and tailor-made technology solutions, we help brands successfully combine the brick-and-mortar and the digital world and build unique long-term relationships with their customers. QIVOS is member of FF Group.

With local offices in London, Athens, Hong Kong, we serve customers from various industries in more than 10 countries.

"Inspire loyalty through compelling customer experience, achieving always great, measurable results for our clients."

Our History

Our exciting journey throughout the years.


Connecting, informing and creating inspiring work.

We invest in our people. QIVOS is proud to have in its force experts from marketing and technology sectors that join their talents to accomplish the company’s vision. Our roots are technical, our passion is marketing and our people are your people. Meet our management team!

Vagelis Karalis, with a career over 12 years on marketing technology, is specialized and recognized in loyalty programs, omni-channel and customer relationship management. He has studied Mathematics, and holds a master degree in Sales Management & Marketing.

Vagelis Karalis

Founder & CEO

Fani Charbi, obtains profit contribution by managing staff; establishing and accomplishing business objectives. Having 15+ years of experience in Professional Services for Multinational enterprises she is loyalty and CRM expert. She holds an  MBA/Management of Informational Technology at National & Kapodistrian University Of Athens and aDegree of Mathematics at National University of Patras.

Fani Charbi

Co-Founder & GM

Tasos Papadopoulos is a full stack developer and software architect for more than 14 years, primarily in the area of CRM systems. He is currently leading the company's technology team, utilizing the experience gained from a large number of projects he participated.

Tasos Papadopoulos


Chris Papandropoulos, with more than 20 years of career in Marketing and Information technology industries, is an expert on CRM and loyalty programs and he is responsible for all marketing activities in the organization. He has studied Business Administration, and holds a bachelor degree in Computer Information Systems.

Chris Papandropoulos


Zacharias Lalaounis, more than 7 years in QIVOS (former CLOUDBIZ), has a proven record of operational efficiency. He utilizes his expertise in delivering demanding marketing campaigns in a fast paced working environment.

Zacharias Lalaounis

Operations Director

Agis Kefalinos, Software Engineer living in Athens Greece, passionate with software technology and business process automations. He has more than a decade of experience designing, implementing and adapting sophisticated applications and services. Studied Computer Science.

Agis Kefalinos

Principal Software Engineer

Makis Themelis is an award-winning C-Level Executive, with international corporate success stories background. He has more than 16 years in depth knowledge within the online, digital sales & marketing, advertising & media, e-commerce, technology, retail and the services sectors, directly managing P&L statements and building successful operations. A multilingual Senior Manager holding a BA degree in European Studies from the University of Essex and a Master’s degree in International Business Relations from Warwick Business

Makis Themelis


Stuart Barker has over 15 years’ experience in marketing technology, holding commercial leadership roles in organisations as diverse as an early-stage start up to the world’s largest management consulting company. A ‘Software as a Service’ specialist, Stuart is expert in understanding the opportunities created by marketing technology for ‘Digital Transformation’ and customer engagement in Retail, Travel and Financial verticals.

Stuart Barker


Panagiotis Markidis, with 20 plus years of experience in the media and communication industry, scratches the surface of the fintech ecosystem. He strongly believes in a cashless society future. Panagiotis describes himself as a tech-addicted storyteller. He is among those in the tech business who don't hold a bachelor's degree.

Panagiotis Markidis

Fintech Business Unit Director


We create loyalty. Together.

We, at QIVOS, believe that people are our most important asset. We love discovering new ways of doing things. We care about results and delivering of good products and services. We create marketing campaigns that rock and we brainstorm and research new technologies and strategies day by day. Sounds interesting? Join us!

If you want to learn about our recruitment privacy policy, click here.

Where do you want to work?


Find QIVOS all over the world.
Connect with your local office or send us a message using the contact form below.



+44 203 463 4070



+30 210 608 3485

Hong Kong


+852 37664167

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