WE CREATE CUSTOMER LOYALTY

Who we are

We are a marketing technology agency, member of FF Group, that delivers successful end-to-end customer loyalty management through unified commerce. Based on our expertise in customer experience strategies and tailor-made technology solutions, we help brands build unique long-term relationships with their customers.

What we do

Create your rewards program

Analyze insights and build customer loyalty profile

Design and execute personalized reward campaigns

Monitor success and maximize Customer Lifetime Value (CLV)



OUR EXPERTISE

IN-STORE

CUSTOMER LOYALTY
MANAGEMENT

E-STORE

OUR SOLUTIONS

CRM/LOYALTY STRATEGY

LEARN MORE

QIVOS CLOUD PLATFORM

LEARN MORE

QIVOS COMMERCE

LEARN MORE

Our numbers
Based on our loyalty programs performance, up to:

13 %
Conversion on
e-mail campaigns
15 %
Conversion on
sms campaigns
30 %
incremental
revenue / campaign
5.8
for every
1€ spent (ROI)



CUSTOMER SUCCESS STORIES


“Folli Follie Group, is a leader in the fashion world having its own brands as well as maintaining a leading presence in the retail and wholesale market. Vision of the group is to become a global leader in the field of luxury products. In 2015, in cooperation with the QIVOS (former CLOUDBIZ)…”

Folli Follie

“With the latest changes in the Greek media landscape, we realized we could not afford the traditional media mix of the past decade. We needed a measurable method of communication, showing our prospective and loyal customers our presence and mission in satisfying their needs…”

IKEA

“With the latest changes in the Greek media landscape, we realized we could not afford the traditional media mix of the past decade. We needed a measurable method of communication, showing our prospective and loyal customers our presence and mission in satisfying their needs…”

INTERSPORT

They trust us